Terms of Service

Overview

This website is operated by Jewels by Josephine Atelier. By visiting our site and/or buying from us, you agree to these Terms of Service. Please read them carefully.

Products and pricing

Prices are shown in your local currency at checkout. Applicable taxes and any delivery costs are shown before you complete your order. We do our best to show our products, colours and details accurately, but slight variations may occur. We reserve the right to correct pricing or description errors and to limit order quantities.

Orders

When you place an order, you receive an email confirming that we have received it. The contract of sale is formed when we dispatch your items. We may refuse or cancel an order (for example if an item is out of stock or there is an obvious pricing error); in that case we refund any payment already taken.

Your consumer rights

These Terms do not affect your statutory rights as a consumer. If you live in the United Kingdom, Ireland or the European Union, these include a 14-day right to cancel most online purchases and protection against faulty, misdescribed or incorrect goods. Customers in Australia benefit from the guarantees of the Australian Consumer Law, and customers in the United States and Canada from the consumer protection laws of their state or province.

Delivery, returns and refunds are covered by our Shipping & Delivery Policy and our Refund & Returns Policy, which form part of these Terms.

Intellectual property

All content on this site (text, images, logos and designs) belongs to us or is licensed to us and may not be copied or used without our written permission.

Acceptable use

You agree not to use our site for any unlawful purpose, to infringe the rights of others or to interfere with its operation or security.

Limitation of liability

To the extent permitted by law, we are not liable for indirect or consequential losses. Nothing in these Terms excludes or limits our liability where it would be unlawful to do so, or your statutory consumer rights.

Complaints

If you have a complaint, please contact us first at info@jewelsbyjosephine.com and we will do our best to resolve it. As a consumer, you may also be able to use alternative dispute resolution or bring the matter before the courts of your country of residence.

Changes to these Terms

We may update these Terms from time to time. The version published on this page when you place your order applies to that order.

Contact

Jewels by Josephine Atelier
Email: info@jewelsbyjosephine.com